Privacy Policy

Last updated: September 2, 2026

Welcome to Pluto Tech (hosted at silverteam.org). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Messenger bot.

1. Information We Collect

When you interact with our Messenger application, we receive basic public profile information provided by Meta (such as your name) and the content of the messages you send us.

2. How We Use Your Information

We use the collected information exclusively for the following purposes:

• To provide customer support and resolve issues.
• To send you updates regarding your shipments and orders.
• To improve our overall customer service experience.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your chat data remains strictly confidential and is used solely for the operational purposes mentioned above.

4. Data Retention and Deletion

We retain your chat history only for as long as necessary to fulfill the purposes of customer service and shipping follow-ups. If you wish to have your data deleted from our system, you can contact our support team at any time, and we will promptly remove your information.

5. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via our website or directly through Messenger.